Placeholder: Template wording — to be confirmed with the client before launch.
Tell us first
Email quotes@homemoversplus.co.uk or call 0333 015 5056 and ask for the head of the quotes desk. Most things are fixed the same day.
What happens next
We acknowledge every complaint within two working days and give you a full written response within 14 days. One named person owns it until it is closed.
Complaints about a panel firm
If your complaint is about the legal work, the firm's own complaints procedure applies first. If you are not satisfied with their final response, you can take it to the Legal Ombudsman.
Regulatory concerns
Conduct concerns about an SRA-regulated firm can be reported to the Solicitors Regulation Authority. We will also review the firm's place on our panel.