AE

Andy Eleftheriou

Head of quotes

Runs the desk day to day and owns the conversion numbers we report back to every partner firm.

JF

Josh Fuller

Senior quote consultant

Talks buyers and sellers through the quote line by line so nothing appears later that wasn't said first.

HP

Hitesh Pattni

Senior quote consultant

Specialises in leasehold and new build, where the disbursements are the part people get caught out by.

SB

Shane Bola

Quote consultant

Usually the first call back — checks the details are right before anything is confirmed in writing.

WS

Wayne Smith

Quote consultant

Handles chains, requotes and lender changes, and keeps the file opening fee carried forward.

SS

Syeda Sultana

Instruction & onboarding

Confirms instruction, takes the file opening fee securely and sends the written confirmation the same call.

BR

Billy Robinson

Instruction & onboarding

Makes sure the handover pack reaching the law firm is complete so the case handler can start immediately.

CE

Chavivi Eaton

Client care

Picks up when something changes — a chain collapse, a new lender, a change of property.